What We Collect and Why It Matters
When you open an account, we collect your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal, the transaction reference tied to your mobile wallet is logged so we can
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resolve any disputes quickly. We also collect device and browser data automatically: IP address, session length, and the pages you visit inside the account area. This helps us detect unusual login patterns and flag activity that does not match your normal device behaviour. We do not
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collect more than we need. Payment credentials — your bKash PIN, Nagad mobile number, Rocket account details — are never stored on our servers in plain text. Any data we hold about you is used to run your account, process payments, and respond to your support
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requests. We do not sell your personal data to third parties for marketing purposes. Retention periods vary by data type; transaction logs are held as long as required under applicable rules for your eligible region. Use of this platform and its data practices is subject to
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local law where you are based.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.